Last updated: July 2024
1. TCG Gear Introduction to Data Protection.
At TCG Gear Ltd, we are committed to protecting and respecting your privacy. This Data Protection Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, address, email address, phone number.
- Transaction Data: Details of products or services you have purchased from us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Data
We use your personal data for the following purposes:
- To Provide Our Services: Processing your orders, managing your account, and delivering our products or services to you.
- To Improve Our Services: Analyzing data to understand customer behavior and improve our website, products, and services.
- To Communicate with You: Sending you updates about your orders, responding to your inquiries, and notifying you about changes to our services.
- To Comply with Legal Obligations: Maintaining records required by law, and ensuring compliance with our legal obligations.
- For Marketing Purposes: Sending you promotional materials and offers that may be of interest to you, with your consent.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform the contract we have with you.
- Legal Obligation: Processing necessary to comply with legal obligations.
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services or marketing, where your interests and fundamental rights do not override those interests.
- Consent: Where you have given your explicit consent to process your personal data for specific purposes.
5. How We Protect Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Security Audits: Conducting regular audits and assessments of our data protection practices.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your data is no longer required, we will securely delete or anonymize it.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to request the transfer of your data to another service provider.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us using the details provided below.
8. Sharing Your Data
We may share your personal data with:
- Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and delivery companies.
- Legal Authorities: Where we are legally required to do so, we may share your data with law enforcement or other government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, we may share your data with the new owner.
We ensure that any third parties with whom we share your data adhere to similar data protection standards.
9. International Transfers
Where we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place to protect your data, in accordance with UK GDPR.
10. Changes to This Data Protection Policy
We may update this Data Protection Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed about how we protect your data.
11. Contact Us
If you have any questions about this Data Protection Policy or how we handle your personal data, please contact us.